1. What is the Referral Program?
2. What is a referral code?
3. How many friends can I refer?
4. How will you know which orders came from my friends?
5. What is the ChannelAdvisor Referral Rewards Program?

6. Who may accumulate Referral Credits?

7. How do I submit a referral?

8. What are the rules regarding e-mail spamming?

9. Which of my friends are eligible?

10. How can I tell how many referral credits I have accumulated?

11. How do I earn Referral Credits?

12. How much is a Referral Credit worth?

13. When do I receive my $5 referral credit?

14. How do I use my referral credits?

15. What happens to my referral credits if my account lapses or I close my account?

1. What is the Referral Program?

Much of our new business comes from customers that tell their friends about Virginia's Best. We want to reward our customers that help our business grow. Therefore we have created a referral program.

If you refer a friend to Virginia's Best, then you will receive an account credit of 10% of the cost of their first order. For example, your friend places an order for $10. Then you will receive an account credit of $1, which you can use for any Virginia's Best service.

To take advantage of this program, just tell your friends to enter your referral code when they place an order. Your referral code can be found inside your account.

2. What is a referral code?

The referral code is a unique number assigned to your account. When someone types your referral code into their order, you will receive an account credit of 10% of your friends order cost.

3. How many friends can I refer?

There is no limit to how many friends you refer and how many credits you can earn.

4. How will you know which orders came from my friends?

When we send your friend the "Recommend Virginia's Best" email, we include a special link that will set a cookie in your friends browser. When your friend places their order, the cookie will tell us that you should get an account credit.

If the cookie can not be set for some reason, we also provide a referral code that your friend can enter manually while placing an order.

5. What is the ChannelAdvisor Referral Rewards Program?

The ChannelAdvisor Referral Rewards Program is an incentive program designed for the users of ChannelAdvisor Pro auction management services. Users have the opportunity to earn a one time only $5.00 referral credit each time that they refer a new person that completes at least one ChannelAdvisor Pro account subscription billing cycle. Please read the Referral Program Terms and Conditions for more information regarding eligibility.

6. Who may accumulate Referral Credits?

All registered users of ChannelAdvisor Pro's auction management services may accumulate referral credits. Registered users include any person or Small Business that are registered and in the 2-week trial period, or are monthly or annual subscription holders. Registered users still in their 14 Day Trial Period may accumulate referral credits to be used towards a future billing cycle, however all accumulated credits will be forfeited if the user fails to complete the registration and first billing within 60 days of opening an account with ChannelAdvisor.

7. How do I submit a referral?

There are two ways that you may participate in the ChannelAdvisor Referral Rewards Program. The first allows you to begin submitting referral leads using the Submit a New Referral link located on the My Advisor page. On this page, you may enter up to 10 email addresses* at a time for friends, family or business contacts.

The second way to generate referral leads is to use the ChannelAdvisor Referral Rewards Plan banner in your auction ads as the Default Banner. When curious buyers click on this banner ad in your auction, your account will be eligible to receive credit if that buyer completes at least one ChannelAdvisor Pro account billing cycle.
*Please note that e-mail addresses may only be submitted once to ChannelAdvisor. Duplicate emails that have been submitted previously by you, or another ChannelAdvisor Pro user, are not eligible for resubmission.

8. What are the rules regarding e-mail spamming?

Please use the ChannelAdvisor Referral Rewards Program responsibly to avoid e-mail spamming of your friends and family. The referral program was created as a way for ChannelAdvisor sellers to introduce others to the benefits of using auction management tools, while also receiving a rewards benefit for their own account. The program should not be abused. Any seller determined to be abusing the Referral Rewards Program will forfeit their accrued credits and may lose access to their ChannelAdvisor Pro account

9. Which of my friends are eligible?

Anyone may subscribe to ChannelAdvisor Pro auction management services as long as they agree to the site's Conditions of Use policy. You will be eligible to receive a referral credit as long as the new referral person is not currently a registered user of ChannelAdvisor, has not been submitted as a referral by another seller already, and completes at least one ChannelAdvisor Pro billing cycle.

10. How can I tell how many referral credits I have accumulated?

To review your accounts accumulated referral credits, simply click on the Referral Summary link shown on your My Advisor page. This page will display all of the referrals that you have submitted over the last year, along with the status of each of those referrals.

11. How do I earn Referral Credits?

Registered users of ChannelAdvisor Pro may submit an unlimited number of referral leads to the ChannelAdvisor Referral Rewards Program. In order for the you to receive a referral credit the new registrant must have been submitted by you and must complete at least one successful billing cycle. New referrals that do not complete registration and at least one billing cycle will not be counted toward the referring sellers subscription credit.

12. How much is a Referral Credit worth?

A referral credit may be used to reduce your ChannelAdvisor Pro fees by a one time only $5.00 credit per successful referral. Accrued referral credits are not redeemable for any other purpose than a reduction in accumulated fees to the registered user.

13. When do I receive my $5 referral credit?

If you have accumulated referral credits, they will be applied to your account at the next billing period. Accrued referral credits are not redeemable for any other purpose than a reduction in accumulated fees to the registered user, including subscription fees, closing overage fees, and image hosting fees.

14. How do I use my referral credits?

Users may accumulate unlimited referral reward credits in an account*, however the credits may only be applied up to the maximum amount to be billed per billing cycle. Eligible referral credits may only be applied once in a user account. Referral Reward Credits will be applied based on the following subscription billing plans:

Monthly Subscribers – Up to the maximum of the amount to be billed in the billing period. Any unapplied credit amounts will be rolled forward and applied in the next billing period.**

Annual Subscribers – Up to a maximum of the total amount to be billed in the billing period (either monthly or annual). Any unapplied credit amounts will be rolled forward and applied in the next billing period.

*Referral credits may not be transferred to another ChannelAdvisor Pro user account. All credits earned are tied directly to the submitting user account.

**Monthly subscribers that change to an annual account subscription type with a credit balance, will have the credit applied beginning with the next billing cycle. New referral credits may continue to accumulate.

15. What happens to my referral credits if my account lapses or I close my account?

If you choose to cancel your ChannelAdvisor Pro account or if a lapse in payment occurs, all accumulated referral credits will be maintained for up to 60 days from the account cancellation or lapse date. Once 60 days from the account cancellation date have passed, you will forfeit all accumulated referral credits in your account. However, should the account be reactivate before the 60 days has expired, you will maintain all of your accumulated referral credits. Any account reactivated after the 60 day period has elapsed, will not have the forfeited credits reinstated.

Referral Program Terms and Conditions